![]() ![]() If you have questions about the policy, reach out to GameStop support directly. Orders can be returned online with an $8.99 shipping fee or in-store with no fee, however, online orders shipped from Gamestop over $500 cannot be returned to a Gamestop store. Users who purchase new items have a 15-day window to request a return. If you purchase a used item, you have 7 days from the time of purchase to exchange or return it. They will only price match with major competitors like Best Buy & Amazon, so long as you can prove what the price was, and they won't factor in any discounts. Generally, those stores that do are only offering like-for-like price matches (for example, they won't swap physical games for digital ones). You'll need to check with your local store to see if they do offer price match in your branch. Not officially, although individual GameStop stores across the US appear to be trialing price match schemes on a local level. They'll accept games for Xbox, PlayStation, Nintendo Switch and PC, as well as smartphones, tablets, consoles, headphones & wearable tech. You can get cash or store credit for old games & electronics with the GameStop trade in service. You can check the opening times of your nearest GameStop store by finding it via the Find A Store page. Generally GameStop stores are open between 10am - 9pm Monday to Saturday and 11am - 6pm on Sundays, but GameStop opening hours tend to differ slightly between stores. If you want to find a GameStop near you, head to the Find A Store page on the GameStop website and enter your zip code to see where your nearest branch is. There are over 3000 GameStop stores in the US, with a location in over 40 states. Just choose the in-store pickup option when placing your order and head over to your local store to pick it up. If they already have it in stock, you don’t have to wait for the item to ship-you just have to wait for GameStop to open. When you order something from GameStop, you have the option to ship the order to your closest store. Can you pick up GameStop orders in store? This option can be worthwhile if you don’t want to spend $35 on your purchase and have a brick-and-mortar store nearby to retrieve your order. You can always opt for free in-store pickup if you have a GameStop nearby. Users will need to pay shipping costs unless the order is at least $35. ![]()
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